By choosing our site, you are certain of the quality and authenticity of our products. You are certain to get the best service available during and after your purchase.
- Add the desired product(s) to your cart.
- Enter your billing and shipping information and choose a payment and shipping method.
- After validating your order, you will be kept informed of its progress.
We will refund you after receiving and inspecting the returned item(s). If your product is in perfect condition (complete, new, undamaged, unworn, unused and accompanied by all stickers, labels and stops), then the purchase price will be refunded to the payment method used when you placed your order.
Complete our online form or visit an Ice-Watch retailer to have your watch sent to us. We cannot be held responsible for any damage caused by the improper possession or use of your watch.
You can also email us at support@icewatch.co.za
You can refer to the ATM of your watch. You can find the ATM corresponding to your model on the product sheet. All our watches are minimum 5 ATM. You can therefore wash your hands and take a shower with your watches. However, we advise you not to expose your watch for too long and/or too often to water, especially for straps made of natural materials (leather, fabric, etc.).
Our watches comply with European standards. However, it is possible that you may develop an allergy to silicone or other materials. Do not hesitate to consult a doctor if the problem persists.
The reference is located on the back of the watch, on the steel part.
Each product description sheet includes information on its availability. If you have the option to add it to your basket, it is in stock. Otherwise, and via your email address, you will be able to be alerted when it is in stock again.
To return your order, please visit the returns, refunds and right of withdrawal page and follow the instructions on the online return form (complete all required fields). For more information about our return policy, please see our general terms and conditions of sale.
ATM corresponds to the different levels of water resistance of a watch.
Water resistance:
- Sweating
3 ATM:
- Washing hands
- Washing a car
5 ATM:
- Bath or shower
- Splashing
- In the rain
10 ATM:
- Sporty swimming
- Water sports
20 ATM / 30 ATM :
- Snorkeling
- Not suitable as a diving watch!
The water resistance of watches is understood for a new watch with gaskets, a glass and case in perfect condition. If the water resistance is ensured during manufacture and is proven when the watch leaves the workshops, it is not guaranteed 'for life'. The duration of this water resistance can vary over a more or less long period depending on the characteristics of the model, the use that is made of the watch and the care given to the watch. The normal aging of the gaskets that ensure water resistance is accelerated by thermal shocks or strong temperature variations that cause the watch to go from full sunlight to cold water or a humid environment.
Within the Ice-Watch brand, it is necessary to consider all watches divided into families or collections. Within the same collection, you can therefore find the same model/reference/sku in different colors, materials and sizes. Each collection corresponds to a style, time of your day, activity, mood, desire, taste, etc. We hope that these different collections allow you to appreciate our brand.
You can clean your watch strap simply by gently applying water and neutral soap. If cleaning requires opening your watch or more significant handling, only a professional equipped with the appropriate instruments will be able to do this without damaging your watch.
Salt water, acidity from perspiration, perfume and chemicals attack the various elements of the watch (strap, case or other internal elements) and reduce the duration of the water resistance. This is why we recommend regularly checking the condition of the watch and examining whether all the elements that contribute to water resistance are intact and in good condition: the crown, pushers, glass, gaskets. Do not use the crown or the pushers of the watch when you are in the water. If the watch is equipped with a screw-in crown, always check that the crown is screwed back in completely before going into the water.
We use premium quality batteries that have a lifespan of approximately 2 years.
Our watches comply with European standards. However, it is possible that you may develop an allergy to silicone or other materials. Do not hesitate to consult a doctor if the problem persists.
The payment solutions used on the site use third-party providers known for their consideration of security. We work with companies that are well known for their professionalism in online payment methods.
Ice-Watch time is well worth a 60-second read...
Time has never really been the same since Ice-Watch arrived on the watch market in 2007. A watch whose colorful concept focused on fashion and accessibility would spawn an international, intergenerational and intercultural brand that is 'well on its feet'. Since then, it has continued to tick, evolve and invent new collections in complete transparency. A value conveyed by the name it chose: ICE.
Its bold move - transforming the watch into a fashionable yet chic accessory - could have melted like ice in the sun. On the contrary, it has become one of the coolest successes on the planet. To achieve this, the Ice-Watch brand has chosen to live every minute of controlled globalization and to seek out skills wherever they are. A question of the right tempo. At the service of its borderless creation, there is the talent 'designed in Belgium' and the seriousness of Belgian services, the quality of Japanese movements (Miyota), Chinese expertise in production and assembly, and the Hong Kong organization for logistics and distribution. They say that a tree is judged by its roots: they remain firmly planted in Belgium thanks to the determination of the founder and CEO of the Ice-Watch brand, Jean-Pierre Lutgen. Marketing, communication, legal aspects and web actions are divided between Brussels and Bastogne, where local roots were further strengthened in 2014 by the construction of a 6,000 m2 European storage center. From cog to cog, from close-knit teams to dynamic partners, from sharp designers to committed distributors, the Ice-Watch brand has given itself the means to constantly increase its presence on an international scale.
With flexibility and responsiveness encouraged at every level, we can better understand how a simple idea could turn into a trendy accessory worn by the whole world. Multi-styles: minimalist, sporty, urban, ultra-colorful, glamorous, romantic. Multi-materials: Ice-Ramic, silicone, metal, leather. Multi-audiences: men, women, kids and juniors. Multi-desires: 8 to 10 new collections per year, equipped with a screwed back and therefore waterproof up to 10 ATM. Collectors and more targeted models appear through partnerships and prestigious co-branding (BMW Motorsport, Pantone Universe, Course Vendée Globe). The wide range of Ice-Watch watches can adapt to the lives and activities of those who wear them. More than a marketing strategy, it is the commitment of a leading and legitimate brand in its sector.
The Ice-Watch brand benefits from strong visibility, whether on the wrist, in the "BeCubic" piggy banks, on social networks (4,500,000 Facebook fans) or through the vast network of Flagship Stores, Ice-Stores, kiosks and reseller points of sale. Their collections have generated multiple product placements on the international music scene: Black Eyed Peas, Jennifer Lopez, David Guetta, etc.
Their muscular dynamism has seduced great sportsmen who have acted as ambassadors: Philippe Gilbert, world cycling champion, swimmer Florent Manaudou and DTM championship driver Marco Wittmann at the wheel of his Ice-Watch BMW M4. Now, the Ice-Watch brand can boast a great TV ratings thanks to the cutest of weather girls: Tatiana Silva, the pretty Belgian who now calls the shots on TF1, the leading French television channel.
In 2017, the Ice-Watch brand celebrated its 10th anniversary by inviting all its partners and collaborators to Bastogne (Belgium) to participate in a "Surreal dinner" organized by the Belgian designer Charles Kaisin.
The same year, Jean-Pierre Lutgen was elected Manager of the Year 2017 by Trends Tendances magazine.
In 2020, Ice-Watch surprised again by launching its first watch solar powered. Free as air, the ICE solar power draws its energy solely from light. A sustainable, clean, infinitely renewable energy! A brand of the present time, Ice-Watch gradually responds to current aspirations with its own values: optimism, accessibility, simplicity and of course, the cult of color.
With the launch of the ICE solar power, Ice-Watch and its teams support citizens who are concerned about making a concrete gesture towards the planet. The ICE solar power allows you to express your commitment to responsible consumption. This collection creates a new "green" segment at Ice-Watch while remaining accessible to all, trendy and dynamic.
The Belgian-global brand, thus becoming sustainable, will continue to do what it does best: give the watch market a new lease of life with affordable prices (from €59) and unfailing dynamism, innovate, dare and dare again...
CHANGE. YOU CAN.
FRANKLEES (Pty) Ltd are the proud distributors of ICE watch in South Africa.
If you buy multiple gift cards, they cannot be combined for the same purchase. You can only enter one gift card code at a time. Gift cards cannot be combined with promotional codes and cannot be refunded in cash.
Your gift card is neither exchangeable nor refundable, even partially for any reason whatsoever (including theft, loss, deterioration or expiration).
